Appointment reminders that bring clients back

Nailbook knows who is due, so the client who would have drifted gets a nudge at the right time.

The problem

Regulars slip through the gaps. Someone who came every three weeks quietly stops, and you do not notice until the chair is empty. Chasing everyone by hand is a job in itself, and it is time you could spend on creating your art.

How Nailbook handles it

Nailbook watches when each client is due back and shows you a list of exactly who to nudge, so the follow-up that fills next week actually gets done. When someone is due depends on the client, not a blanket rule.

How "due" is worked out

• If a service has its own timeline sets, that is treated as a priority.
• Otherwise Nailbook learns each client's own rhythm from their past visits.
• Failing both, it falls back to the timeline you set.

How you reach out

• Pre-visit reminder emails go out automatically once you switch them on.
• For a personal nudge, Nailbook opens WhatsApp with a message already written based on your own template. You read it and you send it. Nothing goes out behind your back.
• Work through the whole due list with a simple send-all stepper, one client at a time.

An example

It is Monday, and your reminders list shows five clients due this week, including one who usually comes every four weeks and is now at the fifth week. You tap their card, WhatsApp opens with a friendly message ready to go, and you click send. They are back in the chair by Friday.

See also

• Online booking built for nail techs
• A client book that remembers every appointment
• All Nailbook features
• Pricing

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